About Our Services
Establishing Our Service
We care about the quality of our servicesTranscend Services established itself as the premiere transportation company in the Mid-Atlantic region. Transcend Services was founded by a nurse case manager who saw a widespread need for reliable transportation for claimants. Too many were missing vital appointments, too many weren't getting the dedicated attention they deserved, and their lives were suffering because of these deficiencies. Through a commitment to expert service and quality assurance, Transcend Services stepped into the gap and changed the face of the service industry forever.
National Coverage. Local Service.
We care about the quality of our servicesTranscend Services has always based itself on relationships - not just with claimants, but with those who represent injured workers and patients in numerous industries. Our move to a national platform was inspired by seeing the increasing crossover between transportation and language services. With 20+ years of proven results, we saw the potential to position Transcend Services as a leader in the transportation and interpretation industry, providing national coverage without losing the quality of a community-based service.
Our Service Guarantee
We care about the quality of our servicesTrust is the core value to any relationship, which is why Transcend Services includes a
guarantee in everything we do. If Transcend is ever found in error during a
transportation or interpretation assignment, then the next one is free of charge!
This is our way of holding ourselves accountable to the high standards and expectations
of our clients.
What Defines Service With No Boundaries?
Industry InsightWe go beyond industry standards
As a company begun by a nurse case manager, we recognize what transportation and interpretation services mean to our claimants - from keeping appointments to being able to communicate essential needs upfront.
Beyond BusinessWe rely on keeping relations
Our service is based on loyal, long-term relationships. We aspire to know our customers' needs intimately, transcending the customer-vendor relationship and becoming their friends and allies instead.
Customer ServiceWe care about our customers deeply
Our in-house Communication Team all go through industry training so they can quickly respond to specific claimant needs. Through highly detailed correspondence, we keep clients up-to-date on all aspects of their appointments.
High ValueOur main focus is on quality
Our mission is to offer the highest quality service paired with the most cost-effective pricing available
Growth PartnershipsCome join us
Any vendor partners who join in our effort must undergo a strict credentialing process. By holding to established criteria, we maintain a high level of quality assurance across all elements of our business.
Ongoing DevelopmentWe constantly want to improve ourselves
Transcend continues to expand the way clients can access our services, including an in-development online portal to be launched within the next year.